ReviewBuzz Mobile App

Background

ReviewBuzz is suite of tools to help home service companies manage their online reputation and reward their employees. To compliment the redesign of the platform, we created a mobile app for technicians in the field to request customer reviews, check their stats, redeem points for rewards, and take payments.

My Role

As the sole UX designer, I was responsible for every aspect of the product’s design, including new feature ideation and definition, information architecture, user flows, and all UI design.

Employees are able to check their stats, see how they compare to coworkers, and read their latest reviews.
As they earn points, employees can redeem those points for rewards right from their phones.
Receiving payments within the app allowed an easy way to trigger review requests or customer surveys.
Users are able to create teams of coworkers and specialists they trust, helping to ensure their jobs are done right.
Find other technicians and add them to your favorites or to a team.